Bypassing the Serial Prompt in Adobe Creative Cloud
If an installed Adobe Creative Cloud product is prompting you for a serial number,
follow these steps to bypass the screen and activate the product with your Stockton
account.
Close out of Adobe and reopen the program by double-clicking the icon on the Desktop Background. You will now see the below ‘Sign In Required’ window. Click the blue ‘Sign In Now’ button.
Before entering any information, click the ‘Sign in with an Enterprise ID’ link below the sign in area.
Enter your full Stockton email address (first.last@stockton.edu) in the ‘Username’ space and then click the ‘Password’ Space. Clicking on the password field should redirect you to our Stockton login screen.
Login as you normally would with your GoPortal username and password.
After entering your credentials, Adobe Creative Cloud should authenticate and show a confirmation message. Click ‘Continue’.